The importance of
Small scale businesses (including home businesses) have a lot to gain from efficiently making the most of the advantages that come with
If you are still wondering about why you need to get in on
Gaining Information about Your Target Market
Twitter is a very useful tool when it comes to knowing what your target market wants and what they are saying. With the 'list' feature of Twitter, you can easily create lists of people in your target market, either by geographical location, age group or other demographics. Listorious.com is very useful in finding a specific group of people to follow.
Knowing what the Competition is Up to
In the same way, Twitter can also help you 'spy' on your competition so that you know where you are not picking up the ball. The list feature is perfect for this because you can actually include in your list, people that you are not following. The best way to do this would be to create a private list which is not open to anyone except you.
Connecting with Current and Prospective Customers
More and more, people like to do business with those they can relate to in a personal way. Sites like Facebook and LinkedIn give your current and prospective customers an avenue where they can see your back story. They do not just feel like they are patronizing a faceless entity but they can connect with you and ask questions directly. This also helps with direct feedback and where there are customer relations issues, you are able to sort them out as soon as they occur, leaving you with satisfied customers. And satisfied customers are usually returning customers.
Build your Brand
Source by Vic Lahure
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